Lucas Mendes
-
Report inappropriate comments
I purchased a ticket and was told they would confirm it with the airline, but the booking was cancelled and the amount came back as credit. I reused that credit for the same route at a higher price, and it was cancelled again. This has happened four times with no clear reason, and support keeps saying they cannot help while my money stays locked as credits.
David D.
-
Report inappropriate comments
The app performs very poorly. I paid for my flight and the booking was cancelled shortly after. Support gave vague answers, so I had to purchase the same trip again at nearly double the cost. The refund process makes no sense, and I am still waiting to recover my original payment.
Fernanda
-
Report inappropriate comments
During search the app displays an affordable fare, but when you proceed to checkout the final price is roughly three times higher. They also bundle multiple airlines with long bus connections, so the cheap option shown upfront is not what you actually pay.
Sean T.
-
Report inappropriate comments
I paid extra for refundable tickets, but when the airline cancelled part of my trip because of weather, that leg disappeared from the app. Six months and several follow-ups later, I still have no refund. I contacted the airline directly and they confirmed a credit was issued, yet it never reached me. I spent a lot with this service and would urge others to be very careful when booking here.
Baard H.
-
Report inappropriate comments
We tried to book the same ticket three times through the app, and every attempt failed or was never approved. Despite that, the payment was still taken and no refund has arrived. It is unacceptable to charge customers when no confirmed ticket is delivered, and we should not have to keep retrying while our money stays on hold.
Andis G.
-
Report inappropriate comments
The app reported a flight delay that never happened. When we tried to change our trip, the details were confusing and inconsistent. After paying extra to move the dates, they asked for more money three days later because they took too long to process the change and fares had nearly doubled. They accepted no responsibility and eventually stopped responding.